Vision and values

Our vision is simple: Telenor exists to help customers get the full benefit of communications services in their daily lives. We're here to help.

Our vision and values define a common approach for all our employees setting out how we do business at Telenor. They provide a fundamental guide for taking care of our customers. Together they set the standard for how we work in order to create sustainable value for our shareholders, customers, employees and partners.

Our values

Our values are a constant reminder to us of how we should serve all our customers around the world. They inspire us to be a driving force in modern communications and customer satisfaction.

Our values in practice 

We want to make it easy for our customers to get what they want, when they want it. We will keep promises and do what we say we will do. We will innovate to deliver fresh ideas. And, as an international company, we will respect our customers and their local cultures.